Resolv · Brazil and Spain
Port logistics, port operations and foreign trade, in Brazil and Spain. In Brazil, we also work with consumer services retail.
Resolv helps your company set clear priorities, make evidence based decisions and turn AI initiatives into economic results, with governance and controlled risk.
PortfolioJulia understands your context, structures the first reading and connects you with the right specialist. Marco joins when the diagnosis indicates it.
See the executive summary
Julia · Resolv's sales assistant
Online now · Resolv
Where would you like to start?
Pick the closest one. It points to the path that usually fits best.
Offers
Two entry points, applications of the 3D Method and the AI Office for continuity.
Educational entry point
Consulting entry point
Application of the 3D Method
Application of the 3D Method
Main recurring offer
Explanatory category
A simple path, with no commitment at the first step.
Start with Julia or with the form. The request is registered in the Cockpit.
The team understands the situation and defines the problem with you.
Scope, routines, team and investment defined for your case.
Guided delivery, with the option to continue in the AI Office Resolv.
The first step does not require hiring. Registration comes before any meeting.
Who it is for
We work with companies that know they need AI but do not yet have someone to set priorities, assess investments and follow what has been applied.
Entry point
Executive training on return on artificial intelligence. It prepares managers to work on real AI decisions, including a look at their own readiness.
The sequence guides the work without requiring every stage to be contracted. Scope and cadence are agreed in a proposal.
Executive training to prepare real AI decisions.
Discover the Masterclass (opens in a new tab)Review of context, evidence and maturity to guide priorities.
Request a diagnosis (opens in a new tab)Executive AI function leading priorities, suppliers, execution, adoption and indicators.
Talk to Julia and our team (opens in a new tab)Delivery structure for strategy, portfolio, agents, data, governance and adoption.
Understand CAIO as a ServiceArchitected Decisions and Advisory 3D apply the Resolv 3D Method to specific decisions.
Support for the CEO on hard decisions (opens in a new tab)Main offer
CAIO as a Service leads priorities, suppliers, execution, adoption and indicators, with an agreed scope and cadence. AI Office Resolv organises delivery.
AI Office Resolv is the delivery structure for strategy, portfolio, agents, data, governance and adoption. Responsibilities, dedication and cadence are defined in the contracted scope.
The Cockpit records leads, projects, decisions, risks, owners and indicators. Commercial registration takes place in the qualification journey, with visitor consent.
You tell Julia what you need. She organises the context and suggests the next step. When there is commercial interest, the request enters the Cockpit, where the team records it and follows up.
Modalities
CAIO as a Service combines these modalities according to the company's moment. Each one can also be hired on its own.
Support for the CEO and board on specific AI and data decisions: alternatives, assumptions and risks analysed before investing. Architected Decisions and Advisory 3D are applications of the 3D Method in this modality.
You receive: A documented recommendation for your company's decision.
Workshops and programmes for managers and teams, built on cases from their own work. The Masterclass is an entry point with value of its own.
You receive: Worked cases and next steps for the team.
The core of CAIO as a Service: AI priorities, investments and governance followed through the AI Office Resolv. Includes the Fractional AI Office, a recurring offer to set priorities, keep the cadence, guide execution and follow up on results.
You receive: Defined priorities, prepared decisions and agreed follow-up.
Building or integrating solutions set out in the scope, with validation, documentation and handover to the team. Operation and support when contracted.
You receive: A solution or process working against acceptance criteria.
When advisory comes together with execution by Resolv itself, the proposal states it, with the scope of each part.
ServicesResolv 3D Method
It is the methodology behind every offer. First we understand the situation, then we design alternatives and finally we reach an actionable decision with follow up. The Masterclass is an educational application of the method, not the method itself.
We understand the business context and gather the available evidence.
We compare possible paths and the conditions to carry out each one.
We prepare the choice, the responsibilities and the follow-up.
Julia is the operational layer for service, initial diagnosis and routing. She organises the context provided by the visitor and guides the next step. Specialists validate the diagnosis and company owners make decisions. The chat does not execute projects.
Architected Decisions and Advisory 3D are applications of the 3D Method to specific decisions.
Founder
Marco Riveiros is the founder of Resolv and leads the architecture of business decisions, journeys and AI applications. He is the founder and president of Instituto AmiGU, an institute for AI applied to the common good, and coordinates and architects applied AI programmes at I2A2. He also represents the AIBrasil.ai community in Brazilian ports. His work connects strategy, architecture, execution and capability development.
See his backgroundInstituto AmiGU, an institute for AI applied to the common good
Marco Riveiros founded and presides over Instituto AmiGU, an institute for AI applied to the common good, which builds capabilities in people and organisations through training and applied projects. Resolv.es is the Institute's private sponsor.
About the Institute (opens in a new tab)Method in practice
In the Institute's Resolvedores training, the 3D Method guides the reading of a real problem, the comparison of paths and a decision supported by evidence.
See the Resolvedores training (opens in a new tab)Um Porto para o Futuro
Instituto AmiGU, an institute for AI applied to the common good programme for 2026 and 2027, focused on the port and inland waterway sector and the surrounding territories. It connects training, the application of AI and capability building.
About the programme (opens in a new tab)Programme design and coordination
Marco Riveiros coordinates and designs the applied AI courses at Instituto AmiGU, an institute for AI applied to the common good and the I2A2 programmes Arquitetura de Agentes de Relacionamento com ROAI and 50+ AI: De Volta ao Jogo.
Institutional work and business projects have their own goals and responsibilities.
Where to start
The suggestion uses only what is published on this site. It guides the conversation and does not replace an assessment.
Experience
Previous projects, kept as a record of our work.
More than 200 projects since the company was founded, with experience in AI applications for employee and consumer relationships on digital channels such as Teams, WhatsApp, RCS and webchat, including projects for ecosystems and partners such as Twilio, Gupshup, IBM, Zenvia, Yalo and Meta.
Education
Project record, not a client testimonial.
Watch the caseClients
Experience built with current clients, former clients and one-off projects.
Brazil and Spain
Resolv works with the same brand and the same method in Brazil, from Santos, and in Spain, from A Coruña.
Santos
Brazil
Base in Brazil. Today focused on port logistics, foreign trade and consumer services retail. Previous experience in financial markets and education.
A Coruña
Galicia · Spain
Local presence in Spain, with the same method and a focus on port logistics, port operations and foreign trade.
Related startups
They have their own products and sit outside the CAIO as a Service commercial portfolio.
A Resolv spin-off, created from companies' demand for the methodology applied in the Instituto AmiGU, an institute for AI applied to the common good programmes.
Visit Talentos3D (opens in a new tab)Startup in conception for business between Brazil and Spain, chambers and companies. There is no offer, price or date yet.
Independent initiative
A parametric scoring engine for port authorities. It turns operational data the port already holds, including PMS, TOS and port infrastructure, into a single operational efficiency and sustainability index, from 0 to 100, graded A to E.
GOEI is an independent initiative. It sits outside CAIO as a Service and the Resolv commercial portfolio.
Supports investment prioritisation, evidence of environmental progress, operational efficiency and competitiveness through green traffic.
GOEI is a management and decision tool. It does not replace official EU ETS, FuelEU Maritime or MRV reporting.
Frequently asked questions
Resolv acts as your company's executive AI function. CAIO as a Service leads priorities, suppliers, execution, adoption and indicators, with an agreed scope and cadence. AI Office Resolv organises delivery.
AI Office Resolv is the delivery structure for strategy, portfolio, agents, data, governance and adoption. Responsibilities, dedication and cadence are defined in the contracted scope.
Yes. Advisory, training, strategy and implementation can be hired on their own, as needed.
No. The Masterclass has value of its own and helps prepare managers, but it is not required to hire CAIO as a Service.
Yes, when implementation is set out in the scope, with agreed acceptance criteria. The proposal states it.
Port logistics, port operations and foreign trade, in Brazil and Spain. In Brazil, also consumer services retail.
Instituto AmiGU, an institute for AI applied to the common good was founded and is presided over by Marco Riveiros, and Resolv is its private sponsor. The Institute has its own goals and responsibilities: its programmes are not Resolv offers and taking part in them is not tied to hiring any service.
Julia understands your context, structures the first reading and connects you with the right specialist. Marco joins when the diagnosis indicates it.
